Change your pin code


How to change your mastercard pin at ATM

Changing your green PIN code at the ATM (Automated Teller Machine) is a simple process.

10/01/2024

Follow these steps to ensure a smooth and secure experience:

Step 1 :
Register your phone number and email at +253 77 07 64 56.

Step 2: Insert your card
Start by inserting your card into the slot provided on the ATM.

Step 3: Receive the OTP code and enter it
After inserting your card, the ATM will generate a one-time use code (OTP). Take note of the OTP code and enter it on the ATM when asked. Tap “Next” to continue.

Step 4: Set up your new PIN
Once you enter the OTP, the ATM will prompt you to set up your new PIN. Choose a secure, easy-to- remember, four-digit PIN.

Step 5: Confirm your new PIN
After setting up your PIN, the ATM will ask you to enter it again for confirmation. Check carefully to ensure accuracy.

Step 6: Confirming the PIN change
Once you have successfully confirmed your new code, the ATM will isplay a message indicating that the PIN change was successful.

Congratulations! You have now successfully changed your green PIN at ATM. Remember to keep your new PIN safe and do not share it with anyone. If you encounter any problems or have concerns, contact customer service.

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